Internal Email Obtained: Boca Falls Board Of Directors Uses Creative Math In Hotwire-Comcast Controversy

Boca Falls

Boca Falls

BOCA RATON, FL ( — has obtained a copy of an email sent to homeowners in Boca Falls this morning, following our coverage yesterday of Comcast’s plan to effectively terminate service in the community on January 1, three months before the community’s move to “Hotwire Communications” is complete. Comcast is telling homeowners that if they want what amounts to “gap coverage” for phone, internet, and cable between January 1 and the time Hotwire is up and running, they will have to pay significant fees for a short term deal.

Basic cable has been included in Boca Falls HOA fees.

This morning, the Boca Falls Board Of Directors informed residents that contrary to our reporting yesterday, they are not paying Comcast fees in their HOA dues effective January 1. The email also states that while spread out over 12 months, the Hotwire fees for 2012 are effectively pro-rated with a start date of April 1.

However, as first reported, Boca Falls homeowners are bracing for an HOA fee increase effective the first of the year. This fee increase is expected to continue every year over the course of what is believed to be a 7 year, multimillion dollar contract with Hotwire.

Said one homeowner, “my HOA fees are going up, I now have to open an account with Comcast and pay them directly for three months, all while letting Hotwire into my home to run cables through my attic and my walls. Why did the Board of Directors create a situation where homeowners are paying more but getting less?”

Others question the legality of an HOA requiring internet service, which the deal with Hotwire Communications effectively does. Homeowners will be charged for cable and internet from Hotwire — through HOA fees —  whether they use it or not.

Supporters, however, say Hotwire Communications is expected to provide internet speeds and television options that Comcast can not provide on its outdated system in the southwestern part of Palm Beach County, a system that dates back to Adelphia Communications and which Comcast was unwilling to upgrade.

Here is a copy of the email obtained by

Homeowners –

Please be advised that Comcast will be ready to set-up new accounts for our residents beginning the week of December 11th.  Be sure to give them a call after that date and set-up TV service for your home if you will need it after our community is debulked on December 31st.

As a point of clarification about the budgeting process for this coming year, the Boca Falls HOA budget for 2012 does not include any expense for Comcast cable.  The only cable TVv (and internet) expense in the budget is for Hotwire, and that amount kicks in after all the homes are up and running throughout the entire community.  Though this amount will not need to be paid until later in 2012, we spread the amount evenly to create a set payment per month for dues.

Thank you.

Boca Falls Board of Directors

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