More Reader Reaction To Boca Falls Comcast-Hotwire Controversy

Boca FallsBOCA RATON, FL ( — has learned a board of directors meeting scheduled for last evening to discuss the increasingly controversial plan to switch Boca Falls from Comcast to Hotwire Communications for cable, internet, and in some cases phone service, was canceled due to lack of quorum. At issue: what homeowners in the mega-community west of 441 between Palmetto Park Road and Glades Road are supposed to do for at least three months after Comcast terminates service in the community and Hotwire finishes laying cables and rewiring every single home.

Homeowners were informed last week that Comcast, which has provided services to the HOA under a “bulk” contract agreement is terminating the agreement effective January 1st, 2012 following Boca Fall’s announcement that it is switching to Hotwire. That leaves homeowners to initiate individual, short-term high-priced contracts with Comcast as “gap coverage,” or go without service until Hotwire is up and running. Additionally, homeowners are frustrated that monthly dues in Boca Falls are increasing, even though cable is effectively not included between January and April 1st. The pro-rated increase for Hotwire, which includes eight months of service spread out over 12 months of payments, suggests significant HOA dues increases effective January 2013 when homeowners will absorb the full cost of yearly service under the multi-year, multimillion dollar deal.

Among the sample of emails has received:

“Several of my neighbors and myself feel that we are in a Communist compound as Boca Falls homeowners. Whether they are voted in or volunteering their time, they should still be looking out for the BEST interests for their neighbors.”

“I just had to respond to the most recent correspondence from the Boca Falls HOA.  According to the blip below, the 2012 budget for Boca Falls does not contain any expenses for Comcast, only Hotwire.  I think we are all well aware of that fact. Homeowners are becoming more and more aware, our dues will be raised to cover the included (forced) internet that is part of the bulk contract Boca Falls HOA Board signed without so much as a courtesy letter or email to let Homeowner’s know of their intention to raise our dues for a non mandatory utility.  Very disrespectful move in this economy.”

As reported by, Hotwire Communications is expected to provide a higher level of service, including fiber optic and IP television, internet, and phone service than Comcast was capable of providing using its aging system acquired from Adelphia Communications years ago. However, Hotwire receives luke warm reviews from other South Florida communities, as seen in posts on tech websites.



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