Palm Beach Clerk's Computer Upgrade Is Slow, Maddening To End User

ClerkPALM BEACH COUNTY, FL ( — OPINION — We try not to opine too much here at, but the latest update from the Palm Beach County Clerk’s Office of their public-facing computer system is somewhat of a head scratcher. We are all about public records. We love Florida because law makers in our state saw it fit to apply sunshine not just to the beaches, but to everything that goes on in government. But sadly, law makers didn’t ban aging Microsoft products from making their way into systems that the public uses.

Case in point: the upgrade of the Palm Beach County Clerk’s computer system. It is based on Microsoft’s “Silverlight” system which — quite simply — means you have to download something to make it work. It is not fast. It is also cumbersome. While booking photos now appear next to the court records of everyone charged with a criminal offense in the county, trying to read or isolate the information that you’re looking for went from very fast to extraordinarily slow.

We are very tech savvy at, so it’s not a matter of not understanding how it works. It’s quite simply trying to understand why every element of information has been given its own hiding place.

See for yourself here:

This is not a slam against Sharon Bock or any of her employees who tirelessly work to please the masses. It is, however, a suggestion that perhaps Microsoft wasn’t the way to go — and perhaps streamlining data so the general public can find it quickly and easily should be under consideration.

We welcome opposing points of view.

----------------------------------------LYFT PROMO CODE--------------------------------------
Use our Lyft promo code BNN123 for substantial discounts for your first Lyft rides. Enter the code in your app, or just click here.

---------------------------ABOUT BOCANEWSNOW.COM----------------------- is the leading hyper-local news website based in and serving Boca Raton, Florida and South Palm Beach County. Our pages have been visited millions of times since our first post on October 4th, 2011. We have a verified history of reporting news, providing opinion and snark. is NOT a mugshot website. We have never charged and DO NOT charge for mugshot removal. We are a news organization registered with the State of Florida and exempt from Senate Bill 118. We publish arrests of note provided to us by law enforcement under Chapter 119 of Florida Statutes. While we review all requests for removal, we are not obligated to remove reports that are a part of the public record.

When removal is appropriate, we do so at no charge. We do not accept payment for mugshot or arrest report deletion.

We are cognizant of the impact an arrest may have on one's life. If you are exonerated or if charges are dropped, please contact us to request an appropriate update to or removal of a specific story. We remind our readers that an arrest is an accusation. Guilt or innocence is determined in a court of law. Email us at news (at) or telephone 561-419-9520.

All Content Copyright © 2017 MetroDesk Media, LLC. All Rights Reserved.