Boca Hospital Sends Mass Email Regarding United Healthcare


Still No Deal Between Hospital, Insurer

BOCA RATON, FL ( — There is still no deal between United Healthcare and Boca Raton Regional Hospital.

Baptist, which now owns Boca Raton Regional, sent this mass email this morning. (What’s your experience? Let us know at news (at)

”Baptist Health, Boca Raton Regional Hospital and UnitedHealthcare are actively working together to get Boca Regional back in the UnitedHealthcare network as soon as possible and we will provide updates to the community as they become available. Please note that BocaCare doctors and Boca Regional Urgent Care Centers remain in-network with UnitedHealthcare at this time, and only Boca Raton Regional Hospital and Boca Regional Outpatient Diagnostic Imaging Centers are out of network with UnitedHealthcare as of July 1, 2019.

Some UnitedHealthcare patients, who are currently in treatment at Boca Regional, may qualify for continuation of care. We are working with UnitedHealthcare to identify and notify those patients, so they may continue their treatment without inconvenience. If you are a patient currently receiving care at Boca Regional and want to understand your options for continuation of care under your UnitedHealthcare benefits, please contact UnitedHealthcare. Additionally, we are working with our doctors and patients to accommodate elective UnitedHealthcare cases at one of our conveniently located in-network Baptist Health South Florida facilities, as appropriate.

As always, Boca Raton Regional Hospital’s Emergency Department remains open for all emergencies, regardless of a patient’s insurance coverage. We encourage UnitedHealthcare patients to stay in touch with their doctors to ensure their care needs are followed. It is important to note that the merger of Boca Regional with Baptist Health South Florida had nothing to do with the expiration of the contract between UnitedHealthcare and Boca Regional. The notice of contract expiration occurred well before the merger was completed. Baptist Health accepts UnitedHealthcare at its other facilities and we are working hard to bring that same level of coverage to our friends and families in Boca Raton.

Boca Raton Regional Hospital is proud to participate with a broad range of insurance plans. If Boca Regional is important to you and your healthcare needs, we encourage you to consider choosing a plan that includes Boca Regional as an in-network provider at your next open enrollment. A list of Boca Raton Regional Hospital’s accepted insurance plans can be located at

Again, thank you for contacting us about your concerns. We share your desire to resolve this issue for the benefit of the Boca Raton community and the patients we serve. Your voice is critically important. We will keep the community apprised of any new developments.”


Hotwire 022723


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