BY: STAFF REPORT | BocaNewsNow.com
UPDATE: Read the latest.
UPDATE: Service restoration began in the early morning hours of Tuedsay. AT&T, after stating it would respond with an official comment as to cause of the outage, has failed to do so as of 5:45 a.m. ET Tuesday.
UPDATE: AT&T is now reporting to customers affected that service may be out until 3PM Tuesday, December 7th. The “reason for outage” is being cited as a “fiber cable issue.” The issue was first reported at 3:44 p.m. on Monday.
DELRAY BEACH, FL (BocaNewsNow.com) (Copyright © 2021 MetroDesk Media, LLC) — Several thousand AT&T internet customers in Southwestern Palm Beach County are without service this evening, according to multiple reports to BocaNewsNow.com and a check of various outage reporting systems.
AT&T estimates repairs will not be complete until roughly 10 p.m.
The outage is affecting homes in the area of Lyons Road and Clint Moore Road, extending east and west. It was not immediately clear what caused the outage.
The service problem is the latest to affect the area. AT&T has sustained at least four mass outages in the same area over the past several months. At least three were attributed to constructions crews cutting fiber optic cables on Lyons Road, where construction continues.
A Palm Beach County official told BocaNewsNow.com after one incident that the equipment operator responsible for the cable cut would be assigned to a new position.
We will update when we learn more.
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