CLAIM: Customer Refuses To Turn Over Partial Insurance Payment.
CONTRACT: ”Due to the nature of these services, costs can only be determined at the end of each work phase.”
BY: STAFF REPORT | BocaNewsNow.com
UPDATE: 4:01 p.m. Thursday, June 2, 2022: BocaNewsNow.com received a telephone call from Attorney Michael Friedman who is representing Express Emergency Services. Mr. Friedman took issue with the article, below, stating that the article suggests that Express Emergency is a questionable company engaged in wrongdoing — something we specifically state is not the case in the article’s fifth paragraph. Mr. Friedman stated that the defendant in this matter received roughly $30,000 from her insurance company and has refused to provide that payment to Express Emergency for services completed. Mr. Friedman also stated that the language referenced in the contract — concerning costs being determined after completion — only applies to mold remediation per Florida Statute.
We asked Mr. Friedman for a price list from Express Emergency Services so that our readers could understand the company’s $65,000 charge being assessed, but he declined to provide that information. Mr. Friedman threatened BocaNewsNow.com with legal action if we did not state that Express Emergency Services is a legitimate company. We note that Express Emergency Services has been a plaintiff in roughly 30 lawsuits filed in Palm Beach County since 2014.
We also note that Express Emergency Services is owned by Moshe Farache, the Boca Raton businessman who initiated the litigation against Boca Raton’s Excell Auto Group, and owner Scott Zankel, that alleges Excell was engaged in massive fraud. Multiple suits have now been filed against Excell which filed for bankruptcy. Read our Excell coverage here.
DELRAY BEACH, FL (BocaNewsNow.com) (Copyright © 2022 MetroDesk Media, LLC) — If you ever find your home flooded, wet, damp, or fearing mold, make sure you understand the contract terms set by emergency mediation services that are found online and in slick ads sent through the mail. Eileen Susser is being sued for allegedly violating the terms of the agreement entered into with ”Express Emergency Services” to mitigate with a water issue in her home at 1571 NW 20th Avenue in Delray Beach.
The insurance company, according to a suit just filed by Express Emergency, allegedly made a partial payment to Susser for part of Express Emergency’s $65,809.94 bill. She, according to the suit, hasn’t turned over the money. So Express Emergency is suing for $65,809.94.
We are publishing the entire lawsuit, below, which includes this language from the company’s contract:
”Client contracts with EES to complete all services necessary to return the Property to its pre-loss condition. Services may include mitigation, microbial remediation, rebuild and or contents processing. We acknowledge EES will perform emergency mitigation and/or mold remediation as required during an emergency. We also acknowledge that due to the nature of these services, costs can only be determined at the end of each work phase.”
Express Emergency Services is not accused of wrongdoing. Generally speaking, many insurance companies want policyholders to receive authorization before permitting any work to be completed on their homes, then pay contractors directly. Entering into an agreement before speaking with your insurance company can lead to costly results.
Court records indicate that Ms. Susser has not yet retained counsel. The case is slated for Palm Beach County Circuit Court Judge Scott Kerner.
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