ORLANDO, FL (BocaNewsNow.com) — Boca Raton residents were on the scene at Disney World’s Magic Kingdom Christmas Day when what appeared to be a near capacity crowd became a near mob scene and too much for staff to handle.
The problems started at the end of an early afternoon show at Cinderella’s Castle, a show that attracted thousands of people. Inexplicably, the show was scheduled back-to-back with the afternoon “Christmas Parade” down Disney’s Main Street, which attracted tens of thousands of guests on top of those already watching the show at the castle.
In the minutes after the show at Cinderella’s Castle ended and the parade started, thousands of guests attempted to exit the area — many with strollers and wheelchairs — only to find themsevels blocked in by belligerent people unwilling to yield their spaces to let other people through. A Disney representative whose nametag displayed “Doug from Orlando” told guests seeking help merely to “have a merry Christmas” and “please come back when holiday crowds aren’t here.”
Another representative, shown in the video below, was so flustered by the chaos that she demanded the person taping the ordeal to turn off the camera and then stated her actions do not matter because she does not matter to Disney.
The camera continued to roll as she oddly screamed at guests trying to exit that they needed to walk back through the park, through “Fantasy Land,” and then try to exit again — all because roads and exit lanes were completely blocked due to poor crowd control.
Disney is considered one of the most ADA (Americans With Disabilities Act) compliant locations in the United States, making the blocked roads and impassable sidewalks a bizarre event.
BocaNewsNow.com is unaware of physical fights or injuries as a result of the chaos. No official Christmas crowd estimate has been released.