BOCA RATON, FL (BocaNewsNow.com) — We are not being paid to write this — something we want to mention up front because many readers will assume there's some sort of “payola” going as a cable company is about to receive a compliment.
Hotwire — a fiber optic internet, TV and phone provider that's now providing service to many of Boca Raton's larger HOA's is providing a level of service that is unmatched by the likes of Comcast and AT&T UVerse. While Comcast and UVerse have the reputation of being “down” as much as they are up while charging absurd amounts of money, the Hotwire service used by BocaNewsNow.com has not been down in a year.
Think about that.
Service has been constant and consistent for a year. No outages. No noticeable slow-downs. No pixelization on the hyper-digital television service. When our service was provided by Comcast, we enjoyed problems on a weekly basis and rude call center operators.
Often criticized when it is brought into a new community, Hotwire has proven the naysayers wrong — at least in West Boca Raton — and we wanted to say “thanks.” A week is a long time to not have a service outage, but a year may just be unprecedented in the world of ISPs and cable.