Delray Beach Postmaster Molfetto Refuses To Discuss Mail Delivery Issues Throughout Area

usps delray issues

Lazy Postal Workers? Outgoing mailboxes in one upper-end Delray-area community are finding outgoing mailboxes covered with postal tape placed by postal workers.

DELRAY BEACH, FL (BocaNewsNow.com) — Residents of several communities throughout Delray Beach, including newer communities in which mail is no longer delivered to homes, are growing increasingly frustrated with ongoing postal delivery issues and a complete lack of response from the United States Postal Service. Among the problems: packages — especially those from Amazon.com — are being delivered incorrectly or left in “parcel delivery boxes” that are unrelated to the address actually on the label.

Amazon is increasingly reliant on the United States Postal Service for what is known as “last mile” deliveries — the process of actually getting your package to your home.

In one new Delray-area community with large homes and a central mailbox location, packages are routinely left with keys that are illogically numbered or completely inoperable. The USPS is blaming area homeowner’s associations, but the HOA’s say this is squarely a problem that the United Postal Service needs to solve.

Delray Postmaster Joe Molfetto, through a spokeswoman, refused to speak with BocaNewsNow.com about the ongoing issues plaguing his coverage area which includes all of Delray Beach.

Spokeswoman Debbie Fetterly offered this:

“Local postal management has asked the Homeowners’ Association to label the individual boxes within each Cluster Box Unit (CBU). Also, each CBU has two parcel lockers “P1” and “P2.” Due to heavy parcel volume, there are times when the Letter Carrier will place a parcel intended for a “P1” customer in the “P2” parcel locker.”

In one community, it appeared that the postal workers — frustrated themselves with a need to sort and collect mail — covered several “outgoing mailboxes” with postal service tape, creating both an eyesore and restricting access to those attempting to send letters. (See photo above).

 

postal locker 46

This key is for Parcel Locker 46, a parcel locker that does not exist.

The USPS instructed developers within the past few years to create “Cluster Box Units,” or CBU’s. Whether your home is $40,000 or $4-Million, if it’s new and in a community, you will no longer receive mail in a curbside mailbox. That’s leaving HOA’s and builders with a problem they are not allowed to solve. Mailboxes must be installed to postal service standards, but the USPS has complete control over the numbering and management of the CBU.

Added Fetterly in a written statement:

“The Postal Service is continually working to identify and implement smart business strategies that allow more efficient and economical means of operation, including mail delivery. At roughly $30 billion annually, delivering mail to 156 million delivery points in the United States is the largest, single fixed-cost we incur. The Postal Service has determined that centralized delivery is the most efficient, cost-effective and safest method of providing service to our customers.

The former delivery mode process that allowed residential developers to choose between curb line and cluster box delivery, for new construction, is no longer in place. In April 2012, the Postal Service modified its national guidelines to specify that centralized delivery (Cluster Box Units) is the preferred mode of delivery established in the planning stages of a new development.”

The USPS declined two requests to speak with Postmaster Molfetto on this issue in an effort to learn how the postal service is ensuring that packages, and mail, are delivered accurately and timely throughout Delray Beach.

 

----------------------------------------LYFT PROMO CODE--------------------------------------
Use our Lyft promo code BNN123 for substantial discounts for your first Lyft rides. Enter the code in your app, or just click here.

---------------------------ABOUT BOCANEWSNOW.COM-----------------------

BocaNewsNow.com is the leading hyper-local news website based in and serving Boca Raton, Florida and South Palm Beach County. Our pages have been visited millions of times since our first post on October 4th, 2011. We have a verified history of reporting news, providing opinion and snark.

BocaNewsNow.com is NOT a mugshot website. We have never charged and DO NOT charge for mugshot removal. We are a news organization registered with the State of Florida and exempt from Senate Bill 118. We publish arrests of note provided to us by law enforcement under Chapter 119 of Florida Statutes. While we review all requests for removal, we are not obligated to remove reports that are a part of the public record.

When removal is appropriate, we do so at no charge. We do not accept payment for mugshot or arrest report deletion.

We are cognizant of the impact an arrest may have on one's life. If you are exonerated or if charges are dropped, please contact us to request an appropriate update to or removal of a specific story. We remind our readers that an arrest is an accusation. Guilt or innocence is determined in a court of law. Email us at news (at) bocanewsnow.com or telephone 561-419-9520.

All Content Copyright © 2017 MetroDesk Media, LLC. All Rights Reserved.