BOCA RATON, FL (BocaNewsNow.com) — No sooner does Boca Falls announce that is dropping Comcast (NASDAQ:CMCSA) for Hotwire than service disruptions start for Boca Falls homeowners. One awoke to find one cable box inoperable, and another generating the message below.
A call to Comcast results in customer service representatives in Alabama stating that Friday is earliest a Comcast technician will be available in South Palm Beach County. Today is Tuesday. For homeowners paying for cable, let alone with children, this is an example of Comcast’s inability to service its community. Incredibly, some are also reporting phone issues, but Comcast is not reacting to the problem.
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