Delray Fire Rescue Earns Accreditation


DELRAY BEACH, FL ( (Source: Delray Fire Rescue) — For the first time in its history, Delray Beach Fire Rescue has achieved accreditation with the Commission on Fire Accreditation International (CFAI). DBFR, which was officially awarded this prestigious status today at the Center for Public Safety Excellence conference in Orlando, met the criteria established through the CFAI’s voluntary self-assessment and accreditation program.

“The accreditation process began more than two years ago with the development of the department’s first community-driven strategic plan and now has culminated with the Center for Public Safety Excellence Commission on Fire Accreditation International awarding Delray Beach Fire Rescue international accredited status,” DBFR Chief Neal de Jesus said. “The journey required us to take an in-depth, introspective look at all programs and services provided to the residents, visitors and businesses in the City of Delray Beach while comparing those to best practices internationally. We have identified many areas of efficiency, as well as identifying areas for improvement, and more importantly, developing plans to correct those areas as we continue to pursue excellence.  

DBFR is one of more than 250 agencies to achieve Internationally Accredited Agency status with the CFAI and the Center for Public Safety Excellence, Inc. The accreditation process, which was led by DBFR Division Chief Ed Beardsley, accreditation manager, and firefighter/paramedic John Wagner, assistant accreditation manager, involved seeking the input of internal and external stakeholders to create a strategic plan for the agency in 2018 and then putting those plans into action. Some of their ideas involved firefighter health and safety, reducing response times to calls and finding ways to improve DBFR’s overall service to the community. The department’s strategic plan is available online

“DBFR is the third such agency that I’ve had the privilege of helping to lead through the accreditation process, and I am confident that we are a better organization today than we were before we started,” de Jesus said. “We now have the framework to continue to pursue excellence in all that we do.” 

CFAI is dedicated to assisting the fire and emergency service agencies throughout the world in achieving excellence through self-assessment and accreditation in order to provide continuous quality improvement and the enhancement of service delivery to their communities.  The CFAI process is voluntary, and provides an agency with an improvement model to assess their service delivery and performance internally and then works with a team of peers from other agencies to evaluate their completed self-assessment.


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