CORONAVIRUS: Palm Beach School District Expects Tech Problems During Virtual Learning

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School District Prepares For 200K Kids, Parents Using Google Classroom, Launches Tech Support

BOCA RATON, FL ( — The Palm Beach County School District is preparing for tech problems comes Tuesday morning when nearly 200,000 students are expected to start learning online.

The vast majority will be relying on Google Classroom — many will be using resources they never experienced before. The District has been engaged in a massive Chromebook acquisition drive for students who do not use Chromebooks in their daily learning.

With so many kids and parents relying on home-based tech for potentially the first time, the School District has launched a tech support department for families. It will be operational from 8 a.m. to 4 p.m. Monday through Friday. The number is 561-969-5840. Support agents will operate in English, Spanish and Creole.

The Palm Beach County School District seems to setting low expectations, telling parents in a Thursday night email blast that the system will be a work in progress.

Virtual learning starts Tuesday morning. Teachers train on Monday.

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