TROUBLE: Palm Beach County School District Portal Down As First Day Starts

Some Students, Teachers Unable To Log In

School District Had Months To Get This Right, Parents Fuming

UPDATE: Message provided by the School District:

Some students are experiencing an issue with logging in to the Student Portal. The District is working to correct this issue quickly. 
In the meantime, please follow this simple workaround to ensure your child can log in to their classes today. 
– Close all Chrome tabs.- Open a Chrome tab and type classroom.google.com– Click Go to Classroom– For your user name, enter your student email. (For example s123456789@stu.palmbeachschools.org)- When the screen with two blue buttons comes up, pick “Network ID“.- Login with network credentials (Student ID and password).- Google Classroom should come up.  Thank you for your understanding and patience. 

UPDATE: We’ve obtained the backdoor link to the Palm Beach County School District’s server status. Click here to see what’s happening in real-time.

UPDATE: 9:08 AM The School District Just Tweeted This:

“The (Palm Beach County School) District is continuing to work through some technical issues with the District Portal this morning. If you’re still experiencing issues, students can get into classes by going to classroom.google.com. 

The IT team is working to resolve these issues ASAP.”

BOCA RATON, FL (BocaNewsNow.com) — DEVELOPING — The Palm Beach County School District portal is down for a large number of students, according to parents contacting BocaNewsNow.com We have verified the problem as well. While not affecting all students, the system is returning a “the site can’t be reached” message for several students and teachers attempting to log in.

The Palm Beach County School District Portal is a gateway to Google Classroom and Google Meet for use by students and teachers.

Today is the first day of school for students in Palm Beach County. School is starting with “distance learning” as a result of COVID-19.

Parents contacting BocaNewsNow.com are expressing outrage with the District’s inability to manage its IT systems. The first outages hit as elementary school students logged on between 7:45 and 8 a.m., a second wave began at 8:20 as Middle School students district-wide began to log-in.