
BY: STAFF REPORT
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UPDATE: 6:28 p.m: Official statement from AT&T just released: “Service has been restored for most wireless and wireline customers in the Miami area after an equipment failure at one of our facilities caused a service disruption. We apologize for the inconvenience.”
UPDATE: 5:45 p.m: Still no official statement, but service is slowly being restored.
UPDATE: 4:40 p.m: Still no official report from AT&T, but we are receiving reports in our newsroom of the outage including Palm Beach County, Broward County and at least parts of Miami-Dade County. Home internet and cell service. AT&T website also appears to be down.
BOCA RATON, FL (BocaNewsNow.com) (Posted 4:19 p.m.) — We are awaiting official word from AT&T, but multiple people are reporting to us a major internet outage in Palm Beach County and Broward County. It is affecting AT&T customers.
We stress this is unconfirmed, but it you are experiencing an outage, it sounds like you are not alone.
We have reached out to AT&T’s communications team in the region for an official response. Check back — we’ll update as soon as possible.
Some are reporting that home internet and AT&T cell service is down — we don’t know if the cell service issue is true, but we are receiving consistent reports about home internet.