BY: STAFF REPORT | BocaNewsNow.com
UPDATE 6:33 p.m. ET: AT&T reports that again, a third party contractor sliced the fiber optics line. Here is the official statement: “We have completed repairs to our fiber lines cut by a third-party contractor working in the area. Service is now restored.”
DELRAY BEACH, FL (BocaNewsNow.com) (Copyright © 2021 MetroDesk Media, LLC) — AT&T customers, in what appears to be a large portion of West Delray Beach and West Boca Raton, are again without internet access. Just days after a major fiber cut by area contractors led to a 12 hour internet outage, the same area is being hit yet again.
Reports to BocaNewsNow.com indicate that AT&T has acknowledged at least 200 homes are without internet — bringing distance learning and remote work a screeching halt. Calls suggest the outage is much larger than 200 homes — although that’s the number for now. The initial estimate for a repair — at least five hours.
We have reached out to AT&T’s corporate office for an official report. We’ll update this post as soon as we receive clarity as to what happened and why.
A Palm Beach County contractor apparently carelessly digging on Lyons Road received the blame for the last splice.
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