System Update Shuts Down Computer System.
BY: STAFF REPORT | BocaNewsNow.com
BOCA RATON, FL (BocaNewsNow.com) (Copyright © 2022 MetroDesk Media, LLC) — A computer issue Wednesday morning hampered registration and digital record keeping at Baptist Health’s Boca Raton Regional Hospital. It was not immediately clear how many procedures or patients were affected. But much like the “computers aren’t working” episode of seemingly every hospital television drama ever made, doctors, nurses, and others at the hospital were forced to resort to “paper charting.” That led to delays as medical professionals did not have access to patient histories, records, drug allergies, and more.
Sources tell BocaNewsNow.com that the hospital’s IT department inexplicably decided to run an update during the 5 or 6 a.m. hour. Updates, according to sources reporting to BocaNewsNow.com, say that these updates are traditionally performed overnight to minimize patient impact. Outpatient procedure registration often starts as early as 5 a.m. at the hospital.
Michael Maucker, spokesperson for Baptist Health for Boca Raton Regional and the Bethesda Hospitals, did not immediately respond to a request for comment from BocaNewsNow.com.
Boca Raton Regional Hospital is in the midst of a huge renovation and expansion project that is expected to continue for at least the next two years. Baptist Health’s digital record system is considered groundbreaking, which only makes a system issue more problematic as professionals rely on on the health group’s technology.
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