
BOCA RATON, FL (BocaNewsNow.com) (Copyright © 2026 MetroDesk Media, LLC) — A massive outage nationwide involving TMobile is affecting users in South Florida.
Initial information from DownDetector and other data sources indicate tens of thousands of people have already reported that their TMobile service is not functioning. It’s unclear if the outage is due to a specific data or relay center. TMobile has posted nothing to its website as of late Monday afternoon.
Cell service for the provider is not functioning, however, calls can still be made over WiFi. Modern Apple and Android phones have a toggle in settings to “make calls over WiFi.” Toggle it “on” if you haven’t previously done this. That should permit you to make and receive calls while at home or in another place where you can connect to WiFi service.
It’s unclear if TMobile’s StarLink satellite offering is also down. That service permits some users to send and receive texts using the satellite service. It automatically connects when regular cell service isn’t available. The StarLink service is available to many — but not all — TMobile subscribers.