PARENTS LIVID. INITIATING CREDIT CARD CHARGEBACKS. NO RESPONSE FROM CAMP OWNER.
AMERICAN CAMP ASSOCIATION: “EAGLES LANDING IS NOT ACCREDITED.”
BY: ANDREW COLTON | Editor and Publisher
COCONUT CREEK, FL (BocaNewsNow.com) — Weeks after Eagles Landing and the Night Owls closed following a positive COVID-19 test for owner/director Matt Cannold and another staff member, parents are telling BocaNewsNow.com that their requests for a refund are being met with silence.
Several parents tell BocaNewsNow.com that they’ve emailed Cannold repeatedly but received no response. There is proof that many of the emails have been read. Parents are now initiating credit card “charge backs” — a process that leads credit card companies to investigate the legitimacy of a charge.
While most major Boca Raton area summer camps opted to not open for the summer of 2020, including American Heritage Camp and Pine Tree camps, Cannold repeatedly stated that “Eagles Landing and the Night Owls” would be run safely.
But the City of Coconut Creek stated the day and overnight camp was “high risk” following an inspection that yielded multiple COVID-19 violations as photos were posted to social media showing children and counselors maskless. At one point, Broward County had logged 15 reports of violations against the camp. Officials at North Broward Prep — which is home to “Eagles Landing,” — told BocaNewsNow.com that it was taking an active role in bringing the camp to COVID compliance.
The camp shut days later.
In a lengthy interview with the American Camp Association, President Tom Rosenberg told BocaNewsNow.com that ‘Eagles Landing and the Night Owls’ is not an accredited camp. The ACA’s accreditation is considered the gold standard of camping. (We’ll have more on our ACA interview in the days ahead).
In a lengthy interview with the American Camp Association, President Tom Rosenberg told BocaNewsNow.com that ‘Eagles Landing and the Night Owls‘ is not an accredited camp. The ACA’s accreditation is considered the gold standard of camping. (We’ll have more on our ACA interview in the days ahead).
Cannold, who repeatedly shared his opinions of COVID-19 with BocaNewsNow.com leading to the start of camp, stopped responding to information requests once complaints started to mount.
While not issuing refunds, Eagles Landing and the Night Owls is soliciting enrollment for next summer. You can read the email sent to parents, below.
EAGLES LANDING AND THE NIGHTOWLS ISN’T ISSUING REFUNDS AFTER CLOSING FOR COVID, BUT IS ASKING PARENTS TO SIGN UP FOR NEXT SUMMER.
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